Privacy Policy

Last updated: July 20, 2025

WisePause ("we", "our", or "us") is committed to protecting the privacy of our users ("you"). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use the WisePause mobile application and website (www.wisepause.in).

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

When you sign up, subscribe, or contact us, we may collect your name, email address, phone number, gender (optional), and other details you voluntarily share.

1.2 Usage Data:

We collect anonymized data on how you interact with the app such as session time, meditation choices, progress tracking, and frequency of use. This helps us improve app performance and personalize content.

1.3 Device & Technical Data:

We collect information about your device type, operating system, browser type, IP address, and crash logs for analytics and diagnostics.

1.4 Sensitive Data (Optional):

If you participate in mental health assessments or expert-led consultations, we may collect sensitive wellness-related data, which is stored securely and only with your consent.

2. How We Use Your Information

We use your information to:

  • Provide core app functionality and personalized meditation experiences
  • Track progress, usage patterns, and recommend sessions
  • Communicate with you about updates, reminders, or new features
  • Improve the performance and usability of the platform
  • Analyze anonymized data for internal research and development
  • Enable B2B organizations to view aggregated wellness insights (if applicable)

3. Sharing of Information

We do not sell your personal information. We may share data in these limited cases:

  • With trusted third-party service providers (e.g., for cloud storage or analytics) under strict confidentiality agreements
  • When required by law or to comply with legal obligations
  • In case of a merger, acquisition, or company restructuring, your data may be transferred in accordance with this policy

4. Data Security

We implement strong security measures including encryption, limited access controls, and secure cloud storage. However, no method of transmission is 100% secure. We encourage users to use strong passwords and keep login credentials confidential.

5. Your Rights and Choices

You may:

  • Access, edit, or delete your personal data by contacting us
  • Opt out of non-essential notifications and emails
  • Withdraw consent for data processing at any time

6. Children's Privacy

WisePause is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data immediately.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via email or in-app alerts. Continued use of the app after updates indicates your acceptance.

8. Contact Us

If you have questions or requests regarding this Privacy Policy or your data, please reach out to:

Ramya Rajagopal

Email: ramya@wisepause.in

Website: www.wisepause.in